Privacy Policy

Last updated: September 16, 2026

Privacy Policy

Vaelinvor operates this online store and website, together with the information, content, features, tools, products, and related services made available to customers (collectively, the “Services”).

The Vaelinvor online store is owned and operated by Shenzhen Nuancheng Technology Co., Ltd. Our store is powered by Shopify, which provides the e-commerce infrastructure used to deliver the Services.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit vaelinvor.com, browse or purchase necklaces, rings, or earrings, use our Services, interact with our advertisements, contact customer support, or otherwise communicate with us.

If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will apply to those privacy-related matters.

By accessing or using our Services, you acknowledge the privacy practices described in this Privacy Policy. 

Personal Information We Collect

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be associated with you.

It does not include information that has been properly anonymized or de-identified so that it can no longer reasonably be linked to an individual.

Depending on how you use our Services, your location, your privacy selections, and applicable laws, we may collect or process:

• Contact details such as your name, email address, phone number, billing address, and shipping address.
• Account details such as login information, preferences, saved addresses, and account settings.
• Order and transaction information, including necklaces, rings, or earrings viewed, added to your cart, purchased, returned, exchanged, or cancelled, as well as order history, payment status, and transaction identifiers.
• Payment information handled by third-party payment providers. We generally do not directly store complete payment-card numbers or security codes.
• Customer-support information, including messages, order details, photographs, and other information you choose to provide.
• Device and technical information, including IP address, browser type, operating system, device type, network information, and certain online identifiers.
• Usage information, such as pages viewed, searches, cart and checkout activity, referring URLs, website interactions, and visit dates and times.
• Advertising and attribution information, including advertisement interactions, conversion events, campaign information, and related identifiers where legally permitted.
• Cookie and privacy-preference information, including consent selections and supported browser or device privacy signals.

Sources of Personal Information

We may obtain personal information:

• Directly from you when you make a purchase, create an account, contact us, subscribe to communications, or otherwise provide information.
• Automatically through cookies, pixels, tags, scripts, local storage, server logs, and similar technologies.
• From Shopify and other providers supporting our website and business operations.
• From payment processors and payment-service providers.
• From shipping, warehouse, fulfillment, and logistics partners.
• From advertising, analytics, attribution, and measurement providers.
• From fraud-prevention, security, and risk-management providers.
• From other business partners or third parties where permitted by law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving Our Services
To operate our website, process orders, arrange delivery, provide tracking information, maintain shopping-cart functions, manage customer accounts, handle returns and exchanges, answer customer requests, and improve the shopping experience.

Payments and Transactions
To process and verify payments, maintain transaction records, help prevent payment fraud, and administer refunds or cancellations.

Marketing and Advertising
Where legally permitted, we may use information to evaluate advertising performance, attribute purchases and other events to campaigns, understand interactions with advertisements, improve advertising, and deliver promotional communications.

Analytics and Website Improvement
We may analyze website traffic, searches, product views, shopping behavior, and other interactions to understand how customers use our store and improve its performance and usability.

Security and Fraud Prevention
We may process information to detect, investigate, prevent, or respond to fraud, unauthorized activity, abuse, security incidents, and potentially unlawful conduct.

Customer Communications
We may use information to answer questions, provide customer support, send order and delivery updates, and maintain our relationship with you.

Legal and Compliance Requirements
We may process information when necessary to comply with laws, regulations, tax and accounting obligations, legal processes, contractual requirements, and lawful government requests.

Cookies and Similar Technologies

Vaelinvor and our service providers may use cookies, pixels, scripts, tags, APIs, local storage, and similar technologies.

These technologies may help us:

• Operate essential website features.
• Maintain cart and checkout functions.
• Remember website and privacy preferences.
• Protect website security and prevent fraud.
• Analyze website traffic and customer activity.
• Improve website functionality and performance.
• Measure advertising effectiveness.
• Attribute purchases and other conversion events.
• Support advertising and marketing where permitted.

These technologies may be categorized as strictly necessary, functional, analytics, or advertising technologies.

Strictly necessary technologies may remain active because they are required for essential website operations.

Where required by law, we obtain appropriate consent before activating non-essential analytics or advertising technologies.

You can manage available choices through the Cookie Preferences controls on our website.

Disabling certain optional technologies may affect personalization, analytics, advertising measurement, or other non-essential website features.

Advertising, Analytics and AppLovin

We may use advertising, analytics, attribution, and measurement providers to understand customer interactions with our store, evaluate advertising performance, measure conversions, help prevent fraud, and improve advertising activities.

One advertising and measurement provider we may work with is AppLovin Corporation (“AppLovin”).

Where enabled, AppLovin technologies may include cookies, pixels, scripts, APIs, or similar integrations.

Depending on our configuration, applicable law, and your privacy choices, information processed through these technologies may include:

• IP address.
• Browser and device details.
• Device or advertising identifiers.
• Online or customer identifiers where legally permitted.
• Website browsing activity.
• Necklace, ring, and earring product views.
• Search activity.
• Shopping-cart activity.
• Checkout events.
• Purchases and conversion events.
• Advertising interactions.
• Campaign and attribution information.
• Country, region, postal, or similar location information where applicable.
• Cookie and privacy-preference signals.
• Certain customer or contact identifiers where lawfully enabled.

AppLovin may process applicable information for advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, improvement of advertising services, and interest-based advertising where permitted by law and your privacy choices.

The information processed will depend on the technologies enabled, your activity, privacy settings, consent selections, and applicable legal requirements.

Where legally required, appropriate consent will be obtained before non-essential AppLovin advertising technologies are activated.

We do not intentionally provide AppLovin with sensitive personal information for advertising purposes.

You may manage applicable advertising-cookie choices through our Cookie Preferences and other privacy controls available on our website.

How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our business, provide the Services, complete transactions, measure advertising performance, protect our website, or comply with applicable law.

Recipients may include:

• Shopify and other e-commerce platform providers.
• Payment processors and payment-service providers.
• Shipping, fulfillment, warehouse, and logistics partners.
• Customer-support providers.
• Hosting, infrastructure, security, and technology providers.
• Analytics and performance-measurement providers.
• Advertising and attribution providers, including AppLovin.
• Fraud-prevention and risk-management providers.
• Professional advisers such as accountants, auditors, and legal advisers.
• Regulators, courts, government agencies, or law-enforcement authorities where legally required.

Information may also be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction.

Service providers may process personal information according to their agreements with us and applicable privacy requirements.

Shopify

Our online store is hosted through Shopify.

Shopify may collect and process information relating to your access to and use of our Services in order to provide, maintain, secure, and improve its services.

Information submitted through vaelinvor.com may be transferred to Shopify or other service providers operating in countries different from the country where you live.

Certain Shopify services may also process information about interactions with our store, Shopify, and participating merchants to provide and improve applicable services.

Additional information about Shopify’s privacy practices is available through the Shopify Consumer Privacy Policy.

Targeted Advertising and Privacy Choices

Depending on the privacy laws that apply where you live, certain advertising-related disclosures may qualify as a “sale,” “sharing,” targeted advertising, or another regulated activity.

Where applicable, you may have the right to opt out.

You may manage your choices by:

• Using our Cookie Preferences controls.
• Rejecting non-essential advertising technologies where available.
• Using applicable website privacy tools.
• Contacting us at service@vaelinvor.com.
• Using recognized browser or device privacy signals where applicable.

Where required by law and technically supported, we will recognize applicable opt-out signals, including Global Privacy Control (GPC).

These choices may not prevent all advertising from appearing, but they may affect whether advertising is personalized and how advertising performance is measured.

Marketing Communications

Where permitted by applicable law, we may send promotional communications concerning our necklaces, rings, earrings, special offers, and store updates.

You may unsubscribe from promotional emails at any time through the unsubscribe option included in those communications.

Even after unsubscribing from marketing communications, you may continue receiving transactional messages relating to orders, payments, shipping, returns, account security, or customer-support matters.

Third-Party Websites

Our Services may contain links to websites, social-media platforms, payment services, and other online services operated by third parties.

Their privacy and security practices may differ from ours. We are not responsible for third-party websites, content, privacy practices, or security measures that we do not control.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

Children’s Privacy

Our website and online shopping Services are intended for adult customers and are not directed toward children.

We do not knowingly collect personal information directly from children where parental consent or another legal basis would be required.

If you are a parent or legal guardian and believe a child has improperly provided personal information to us, please contact service@vaelinvor.com so we can review the matter and take appropriate action.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.

Please do not send full payment-card numbers, card security codes, passwords, or other highly sensitive information through ordinary email or customer-support communications.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

• Processing and maintaining orders and transaction records.
• Providing customer service.
• Managing returns, exchanges, and refunds.
• Detecting and preventing fraud.
• Protecting website and account security.
• Resolving disputes.
• Enforcing our agreements and policies.
• Meeting applicable tax, accounting, legal, and regulatory requirements.

Retention periods may vary according to the information involved, the reason it was collected, and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

Access or Know — Request access to certain personal information we maintain about you.

Delete — Request deletion of eligible personal information.

Correct — Request correction of inaccurate personal information.

Portability — Request a portable copy of eligible information.

Restrict or Object — Object to or request restrictions on certain processing where applicable.

Withdraw Consent — Withdraw consent where processing relies on your consent.

Opt Out — Opt out of certain sales, sharing, or targeted advertising where applicable.

Appeal — Appeal certain privacy-related decisions where this right is provided by law.

Complain — Submit a complaint to an applicable data-protection authority.

These rights are subject to applicable legal limitations and exceptions.

To submit a privacy request, contact:

service@vaelinvor.com

We may need to verify your identity before completing certain requests. Authorized agents may also need to provide appropriate proof of authorization.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the applicable law, these may include rights to access, correct, delete, or obtain a portable copy of personal information, as well as rights to opt out of targeted advertising or certain sales or sharing of personal information.

Requests may be submitted through available website privacy controls or by contacting:

service@vaelinvor.com

Where legally required, we recognize supported privacy preference signals, including Global Privacy Control.

European Economic Area, United Kingdom and Similar Jurisdictions

Where the GDPR, UK GDPR, or similar privacy laws apply, we may process personal information under one or more applicable legal bases, including:

• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate interests.
• Your consent.
• Protection or exercise of legal rights.

Where processing relies on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect processing lawfully performed before the withdrawal.

Where applicable, you may also submit a complaint to the relevant data-protection authority.

International Data Transfers

Our technology providers, payment processors, advertising providers, logistics partners, and other service providers may operate in countries other than your country of residence.

As a result, personal information may be transferred to, processed in, or stored in other countries.

Where required by applicable law, we use appropriate safeguards for international transfers, which may include applicable Standard Contractual Clauses or other legally recognized transfer mechanisms.

Complaints

If you have concerns about how your personal information is handled, please contact us using the details below.

Depending on where you live, you may also have the right to appeal certain privacy decisions or submit a complaint to your local data-protection authority.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our business, website functionality, technologies, service providers, advertising services, privacy practices, or applicable laws.

When changes are made, the Last updated date at the top of this Privacy Policy will be revised.

Where legally required, we may provide additional notice regarding material changes.

Contact Us

For questions about this Privacy Policy, our privacy practices, or the exercise of applicable privacy rights, please contact us:

Brand: Vaelinvor

Website: vaelinvor.com

Legal Entity:
Shenzhen Nuancheng Technology Co., Ltd.

Registered Address:
Room 803, Block B, Delong Yayuan, Fenghuang Community, Buji Street, Longgang District, Shenzhen

Unified Social Credit Code:
91440300MAEEKF1J7R

Customer Support and Privacy Email:
service@vaelinvor.com

Vaelinvor.com is owned and operated by Shenzhen Nuancheng Technology Co., Ltd., which is responsible for operating the online store, providing customer support, coordinating orders, and conducting related e-commerce activities.